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If you're buying a volatile token, the price may move between submission and execution. Jupiter's slippage protection cancels the swap to protect you. It should take no more than 3 tries. If you fail more than 3 times, open a ticket and Jupiter may compensate the gas.
This typically means insufficient liquidity for the pair, a trade size too large or too small, or the token has trading restrictions. Try adjusting the amount and check whether the token has real liquidity on Solana DEXs.
You may be eligible for compensation if: a bad quote was caused by bad routing, more than 3 consecutive trades failed (gas loss), or unreasonably high slippage (>20%) led to sandwich attacks. Jupiter only compensates Ultra Mode users and never compensates for potential P&L. Open a ticket (allow up to 3 days).
Limit orders may fail due to extreme market volatility, low token liquidity, a rug pull (creator removed all liquidity), price movements too rapid for keepers, or slippage failures during settlement. For help, open a ticket.
Recurring Orders may fail due to insufficient liquidity, price movements beyond acceptable slippage, network congestion, or technical issues with the tokens. Failed orders automatically retry at the next scheduled interval.
Currently, you cannot set the exact amount of tokens you want to receive. The previous ExactOut option was removed because it often resulted in worse pricing compared to regular swaps.
No. Jupiter does not currently support pausing and resuming Recurring Orders. If you need to stop, you must cancel the order and create a new one when ready.
Jupiter couldn't refresh the latest route pricing, usually due to RPC node issues. The swap is blocked to prevent execution at a stale price. Try changing your RPC endpoint via the settings gear icon, refresh the page, and retry.
There is no dedicated volume checker on Jupiter at this time. You can use the PnL feature at jup.ag/watch/positions to review your trading activity.
Currently, only launchpads built on Meteora DBC are supported out of the box. If yours uses Meteora DBC, contact the team at support.jup.ag for listing. Custom launchpads on other technologies are not currently supported.